Hi all, My name is Anke and I am the human behind ALJ. I make all your beautiful pieces by hand from start to finish. Here is some additional information about placing an ALJ order:
Generally, orders take up to 14-21 working days to complete because everything is handmade on a made-on-order basis. Your order may take longer due to the sourcing of materials. On rare occasions, orders may be delayed due to personal reasons. Yes, I too am human and sometimes stuff might come up in my life that I need to take a day or two extra to finish your jewellery piece. If this may occur. I will be in contact with you via email.
*If you need a jewellery piece made urgently, within a specific time frame (under 21 days) please send me an enquiry before placing an order.
Here at ALJ, all of the jewellery is handmade in a small studio run by myself, Anke. I take pride in saying that all my jewellery is handmade from the raw nuggets to the finished dazzling jewellery pieces that you see on this page. Naturally, when an item of jewellery is handmade, slight variances may occur in the designs especially when the item contains patterns or letter stamping. Stones may also vary in shape, color and size because all of my stones are cut by hand. The beautiful part of shopping handmade is knowing that lots of love has been put into the creation of your special piece.
Changing of orders:
Please make sure of your chain lengths and ring sizes before placing an order through ALJ. If ring and chain size orders are placed incorrectly, additional resizing and shipping costs will be billed to you. (ring sizes and chain length sizes can only be changed within 24hrs of the order)
Orders can only be changed within 24hrs of purchase and additional refunding or payments will be made within this time.
Orders cannot be changed after 24hrs of payment.
ALJ reserves the right to cancel orders at any time.
Orders can only be cancelled within 24hrs of purchase. Of which a full refund will be made.
If orders are cancelled after 24hrs, only the 50% deposit will be returned.
ALJ reserves the right to cancel orders if prices are not displayed correctly. If ALJ cancels your order and you have already paid, a full refund will be made.